SerenAI Wellness Privacy Policy

Last Updated: January 6, 2026 

1. Data We Collect

Conversational Data: We collect text transcripts of your interactions with our AI to provide emotional support services.

Personal Identifiers: Minimal data for account creation (e.g., nickname or phone number).

Sensitive Health Data: Information you voluntarily provide regarding your mental well-being. 

2. How We Use Your Data

Core Service: To power the AI's responses and personalize your experience.

No Training on Personal Data: We do not use your private conversations to train our foundational models. 

3. Third-Party AI Sharing (Mandatory Disclosure) 

Explicit Consent: We will never share your personal data with third-party AI providers (e.g., OpenAI, Anthropic) without your explicit permission via an in-app prompt.

Data Protection: Any third-party partner must provide equal data protection as stated in this policy. 

4. Data Security & Retention

Encryption: All data is encrypted at rest (AES-256) and in transit (TLS 1.2+).

Retention: We store your data only as long as necessary to provide the service. You may request immediate deletion of your account and all associated data at any time via the "Settings" menu. 

5. Your Rights

Revocation: You can revoke consent for data processing or tracking at any time.

Access: You have the right to request a copy of your conversational data. 

6. Contact Us

For privacy inquiries, contact https://wellness.inc/support.